At the moment, an introductory working meeting with the members of the Mediators Association of Georgia is underway within the framework of the Memorandum of Understanding between the Georgian Mediators Association and the Public Defender of Consumers Service. The aims of workin meetings to raise awareness of the rights granted by consumers in the field of telecommunications, the rules and obligations of companies, the rules and deadlines for reviewing complaints / applications, as well as other issues in the field.